You’ve got a busy day planned. You jump in your car, tell it to take you to your office, open your email from the car’s iPad and tell the car to call your first client. After your car pulls into your parking space, you walk to your building door and it automatically opens after recognizing your face. You get to your office, sit down at your desk and your personal assistant rolls in and hands you a cup of coffee with two creams and one sugar just the way you like it. Your assistant then retreats to the back of the office with all the other personal assistants and connects to its charging station.
Sound like the typical start to your day? Not in 2017.
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Wishful thinking but artificial intelligence and machine learning certainly haven’t evolved to that point. Your personal assistant may not be replaced by a robot anytime soon and neither will security guards at your office building. We often think of robots as characters from movies like Star Wars or humanoids designed to take over the world. Though we can’t hide our heads in the sand and pretend that technology isn’t advancing in almost every area of our lives, here are four reasons why robots will not be replacing human security guards anytime soon:
Humans Still Write Software and Program Robots
People do the programming and develop the algorithms for robots no matter how sophisticated and advanced we believe robots to be. They only solve problems and perform actions that their software and algorithms allow them to do. Contrary to popular belief with all the buzz about advancements in artificial intelligence and deep learning, robots don’t think for themselves. They’re built to solve a specific problem and aren’t equipped with generalized intelligence.
For example, programmed robots use their sensors to receive information about a situation, process that information by searching through their pre-programmed databases, select the best action based on the data, and carry out the selected action. Robots on a car assembly line in an auto manufacturing plant come to mind or the robotic arm on the space shuttle that’s controlled by human input. However, other robots perform differently than pre-programmed ones. Robots that run artificial intelligence and machine learning algorithms can learn to recognize and repeat a certain action that was successfully executed the first time by storing that information and searching for it to produce the same output again. Ultimately, the task of writing software and algorithms is performed by humans.
Security Guards Do More Than Patrol Offices and Malls
Have you ever been in a situation where you know deep down that something just doesn’t feel right? Some people would call that intuition or “trusting your gut instinct.” Machines have not been able to replicate such a complex emotion. Security guards are faced with situations where they need to trust that feeling and may have to make a quick decision. That decision could make the difference between life or death.
Security guards are often first responders to emergencies. Guards are trained to keep order, help people stay calm, reassure them, and take charge in difficult situations. It’s tough to imagine a robot making people feel safe and secure in the evacuation of an office building or terrorist attack. Cobalt Robotics has developed an indoor security robot that patrols office space, but in emergency situations trained employees at Cobalt Robotics take control of the situation, not the robot.
Human intelligence and emotions are so complicated. Robots don’t have rationale, can’t be made accountable for their actions, and can’t relay the finite details of a story or something they’ve seen that could be crucial to an investigation. https://www.youtube.com/c/UKCloseProtectionServicesLondon
Many guards are employed to provide personal protection services to executives and VIPs. These guards know how to think fast on their feet and change the game plan at a moment’s notice to keep the person safe they’ve been hired to protect. They pre-plan escape routes within buildings and participate in overall security planning for their client. Would you trust a robot to protect your life no matter how many sophisticated algorithms it had in its CPU? Not at this point in time. And when it comes to offering that “warm and fuzzy” feeling, robots just don’t make the grade.